Key Contract Issues in Agentic AI Implementation and Integration Deals

Previously published several months ago, this Legal Update complements the recent release of Contracting for Agentic AI, the seventh book in our annual series on technology and outsourcing topics, by examining the unique contractual challenges that arise when engaging systems integrators to design, build, and support agentic AI solutions. As organizations increasingly look to deploy AI agents that can act autonomously and at scale, traditional systems integration agreements may not adequately address the associated risks, responsibilities, and governance requirements. This Legal Update covers critical issues including deal structure, performance SLAs, dependency management, technology stack selection, AI governance, data privacy and security, IP ownership, and exit planning.